FAQS

Until we have developed our teleportation equipment it will be determined by the traffic and weather conditions in addition to workload.  Usually, we can be there within hours or the next day.

We have avoided working in the field of rocket science.  Anything else....That is our game.

Preventative maintenance is key. A proper lubrication system and regular inspections can significantly improve equipment reliability. Additionally, operating machinery within its designed specifications helps prevent breakdowns.

Compliant grounding ensures that electrical currents follow the path of least resistance through a conductor rather than a person. A properly grounded system includes a redundant neutral, and control transformers should have one leg of the secondary side grounded.

A general rule of thumb is that if hydraulic oil exceeds 150°F, it is too hot. However, each system operates under different conditions. Understanding the manufacturer’s design specifications and maintaining thorough service records can help detect and prevent overheating issues.

No! A well-designed hydraulic system should operate quietly and without leaks. If your pump sounds rough, it could be due to air in the system, clogged filters, or faulty pump seals. Addressing these issues early can prevent costly repairs.

Always follow the manufacturer’s recommendations for oil weight and quantity. If this information is unavailable, you can have the oil tested regularly or filtered to maintain optimal performance. MSC offers these services to help keep your equipment running smoothly.

While we do not report directly to OSHA, we follow OSHA standards and inform customers of any non-compliance issues we observe during service visits.

Quality air starts with a properly maintained automatic dryer at the compressor and well-designed air distribution systems. Signs of poor air quality include rust, corrosion, blown seals, and sticking valves. If you experience these issues, MSC can help assess and resolve them.

Absolutely. Even a small air leak can result in significant energy losses. For example, a single 1/8-inch air leak at 100 psi over 2,000 hours per year can result in:

31,314 kWh of lost energy
47.4 kW-month/year in peak demand waste
$1,103/year in additional energy costs
(Source: Colorado State University Industrial Assessment Center)

MSC can evaluate and repair air leaks to help improve efficiency and reduce costs.

MSC provides service and support for a variety of industries, including manufacturing, food processing, automotive, aerospace, energy, and more. If your business relies on industrial machinery, we can help keep it running efficiently.

Yes. We understand that downtime can be costly, which is why we offer emergency repair services to get your equipment back up and running as quickly as possible. Contact us for urgent service requests.

Yes. Our team has experience in machine installations, relocations, and retrofits. Whether you're setting up new equipment or moving existing machinery, we can ensure a smooth transition with minimal disruption to your operations.

Absolutely. We offer tailored preventative maintenance plans designed to extend the lifespan of your equipment, reduce downtime, and improve efficiency. Contact us to discuss a plan that fits your needs

Yes. We have expertise in diagnosing and repairing automation systems, PLCs, and control panels. If your automated equipment is experiencing issues, our technicians can troubleshoot and resolve the problem.

Hydraulic contamination can lead to premature failure. Signs include slow operation, overheating, noisy pumps, and erratic movement. Regular fluid analysis and filtration can help prevent damage. MSC offers testing and filtration services to maintain system integrity.

We service a wide range of AC and DC motors, variable frequency drives (VFDs), servo motors, and other industrial drive systems. Our technicians can troubleshoot and repair motor failures to restore performance.

Yes. Proper training is essential for safe and efficient machine operation. We offer on-site training programs to help your team better understand maintenance procedures and best practices.